Refund Policy

Last updated: August 25, 2026

Returns and exchanges accepted

We accept mailed returns for both defective and non-defective merchandise and also accept exchange requests. A non-defective return may be requested after a change of mind, a personal-preference decision, or selection of the wrong item. Damaged, defective, incorrect, incomplete, or materially misdescribed goods are also eligible for review.

Condition and 30-day request period

A request must be submitted within 30 days after delivery. Only new merchandise qualifies: the item must be unused, in its original condition, and accompanied by its original packaging, labels, and included accessories.

How to request service

Provide the order number, checkout email, and an explanation of the request. When an item is damaged, defective, incorrect, or missing parts, include photographs or video of the merchandise and packaging. Do not mail anything without authorization. The return label is included in the package and is free to use for an approved mailed return. We charge no restocking fee.

Exchanges and refunds

Exchange fulfillment depends on current inventory. Once a refund is approved, we process it to the original payment method within 10 days. A financial institution may require additional time before the credit appears.

Email: mosesturner404575@gmail.com

Mailing address: 729 Gold Creek Ave, Battle Mountain, Nevada, 89820, United States

Phone: (302) 448-0966